Inleiding

DeBruyn & Co. attaches great importance to the protection of your privacy and personal data. In this privacy policy we explain what data we collect, how we use it and what rights you have in relation to your personal data.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation within the European Union.

By using our website and services, you agree to the processing of personal data as described in this privacy policy.

What data we collect

When you use our webshop, we may collect the following personal data:

• First name and last name
• Address details
• Email address
• Phone number (if verstrekt)
• Betaalgegevens (via beveiligde betaalproviders)
• Bestelgegevens en aankoopgeschiedenis
• IP-adres en apparaat informatie
• Websitegedrag en interactie (via cookies)

We only collect data that is necessary for the functioning of our services and webshop.

Purposes of data processing

DeBruyn & Co. processes personal data exclusively for the following purposes:

• Processing and delivering orders
• Customer service and communication
• Payment processing
• Fraud prevention and security
• Improvement of our website and services
• Wettelijke verplichtingen en administratie

Your data will never be used for misleading purposes or unauthorized commercial exploitation.

Legal basis for processing (GDPR)

We process personal data on the basis of the following legal bases:

• Execution of an agreement (orders and deliveries)
• Wettelijke verplichtingen (administratie en facturatie)
• Gerechtvaardigd belang (website optimalisatie en beveiliging)
• Consent (if applicable, for example for marketing)

Sharing data with third parties

To properly perform our services, we may share personal data with carefully selected third parties, including:

• Logistics partners (for order delivery)
• Betaalproviders (zoals iDEAL, Bancontact, Visa, Mastercard)
• IT- en hostingdiensten
• Administratieve en boekhoudkundige systemen

These parties process data exclusively on behalf of DeBruyn & Co. and are contractually obliged to handle your data confidentially.

We never sell your personal data to third parties.

Payment details and security

All payments are processed through secure and certified payment providers.
DeBruyn & Co. heeft geen directe toegang tot volledige betaalgegevens zoals creditcardnummers.

Our website uses secure SSL encryption to protect your data from unauthorized access during shipping.

Cookies en tracking

Our website uses cookies to improve the user experience and optimize the operation of the webshop.

We use, among other things:
• Functional cookies (necessary for website operation)
• Analytische cookies (website prestaties en gebruik)
• Marketing cookies (if applicable)

You can adjust your cookie settings at any time via your browser settings.

Data retention period

We do not store personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Bestel- en factuurgegevens worden bewaard conform fiscale en wettelijke administratieverplichtingen.

Your rights as a consumer (GDPR)

As a user you have the following rights with regard to your personal data:

• Right to access your data
• Right to correction of incorrect data
• Right to deletion of data (“right to be forgotten”)
• Right to restriction of processing
• Recht op gegevensoverdraagbaarheid
• Recht om bezwaar te maken tegen gegevensverwerking

You can submit a request by contacting our customer service.

Security of personal data

DeBruyn & Co. takes appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or disclosure.

We work exclusively with secure systems, certified payment providers and reliable hosting partners to guarantee a safe digital environment.

Minderjarigen

Our webshop is not aimed at minors under the age of 16.
We do not knowingly collect personal information from minors without the consent of a parent or legal guardian.

Changes to the privacy policy

DeBruyn & Co. reserves the right to change or update this privacy policy if necessary, for example in the event of changes in the law or adjustments to our services.

The most recent version of the privacy policy is always available on our website.

Contactgegevens

For questions about this privacy policy or the processing of personal data, please contact:

DeBruyn & Co.
E-mail: support@roksawonen.nl
Reactietijd: Binnen 24 uur op werkdagen

We strive for maximum transparency, security and reliability in the handling of your personal data.